FREQUENTLY ASKED QUESTIONS – 100% Wireless Pet Containment System
QUESTION: What happens of there’s a power outage? Is the collar going to keep shocking?
ANSWER: No, whether your dog ran out of the boundary or the transmitter is off, it will not keep shocking. Our system is built with an unique anti-over shocking design that will shock+beep for 18 seconds, then beep for 34 seconds and repeat this cycle 3 times and shut off, together with a total of 54 seconds of static shock.
QUESTION: My yard has a small hill sloping down, is the signal going to reach?
ANSWER: The signal will weaken going down hill since the ground will absorb the signal. We recommend placing the transmitter higher (maybe on a second story) so that it can reach the entire slope.
QUESTION: How strong is the shock? It could be too intense for my little dog.
ANSWER: The shock is like a static shock and it is 100% harmless to your small dog as long as it is at least 10 pounds.
QUESTION: My house is huge, it’s basically a 3 acres farm, will this work?
ANSWER: YES! Our fence transmitter can support up to 17-acres area (500 feet in all directions).
QUESTION: How big is the collar strap and how heavy is the entire collar including the receiver box?
ANSWER: The strap can fit neck size: 0-24 inches and the entire collar receiver weights 0.25 pounds.
QUESTION: What’s the return policy?
ANSWER: We have a full 30-days no-risk, no-nonsense, 100% money back guarantee. Either you’re thrilled, or we don’t want your money! On top of that, our product comes with a 90 days manufacturer warranty and 7 days a week support. We stand by our product and take good care of our customers.
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- EXTREMELY EASY TO USE! Customized a cordless radial shaped boundary with adjustable levels 1-100 up to 500 feet in radius, forming an invisible circular fenceless perimeter to contain your dog within (LARGE ESTATE ONLY: 50 FEET HOUSE-TO-BOUNDARY MINIMUM REQUIREMENT, WILL NOT WORK WITH METAL BUILDINGS AND MASONRY WALL) – – FAST!
- DEPENDABLE! Water resistant collar allows you to have your dog get wet in the grass, play with the sprinkler, run in the rain – 100% foolproof
- UNMATCHED PERFORMANCE! Advanced rechargeable collar so you can stop buying new batteries, and we know that replacing batteries is a pain – it’s never been easier
- REVOLUTIONARY – Patented compact wifi radio transmitter (NOT RECHARGEABLE) and receiver collar (RECHARGEABLE) – our product comes with an anti-over shocking design that will only shock your dog for a defined time “54 SECONDS MAX” when he is outside the boundary zone or when he is not receiving any signal (behind trees, slope, or power outage). This one of a kind design is to ensure a safe and harmless containment for you and your pet – Guaranteed
- PRACTICAL! Support unlimited number of collars ensures that you can protect and keep multiple dogs safe and contained at the same time … it’s never been easier